A. You have two options: 1) have your mailbox reset by contacting your system administrator (or send an email to email@example.com). Doing this erases the previous recordings (as well as any messages) and turns on the set up tutorial; or 2) re-record the current name and greetings. Log into the mailbox and at the main menu, choose option 3 to “Manage Your Mailbox”.
To Record Your Name
Choose option 2, then option 6
Begin recording at the tone, press # when finished.
A. Call your direct number (if you have one); call the designated “backdoor” number or call the office main number. When you hear the greeting, press *. You’ll be prompted to enter your mailbox number and security code.