Taylored Systems is an Indiana-based company with headquarters in Noblesville, Indiana. Founded in 1982, the company has steadily built a reputation for combining leading edge technology with unparalleled customer support.
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Job Summary
As a Business Development Manager, you will play a pivotal role in driving the growth and success of the business by introducing clients to our full suite of integrated technology solutions, including Managed IT, Cybersecurity, Physical Security (Video Surveillance & Access Control), Structured Cabling, and Cloud VoIP Services. Your primary responsibility will be to identify new business opportunities, build strategic partnerships, and foster strong client relationships. This involves visiting local businesses, participating in community events, engaging in cold calling efforts, and diligently pursuing leads from our website. Adept in setting up initial meetings with potential clients will serve as the gateway to introducing our products and services. Serve as a knowledgeable resource, addressing client inquiries about our products, services, and pricing, while collaborating with different departments within Taylored Systems to craft personalized technology proposals. Conducting site surveys when needed to gather a better scope of what products are needed and where they will be installed is essential in providing the most efficient and personalized proposal. Following project completion, you’ll circle back to our clients, reinforcing our commitment to satisfaction and solidifying long-term relationships with businesses.
Duties and Responsibilities
- Create new sales opportunities through prospecting.
- Build long-term relationships with new and existing customers.
- Developing new prospects in interacting with assigned customers to increase sales and margin of the company’s products and/or services.
- Deliver sales bids, presentations, proposals and/or product demonstrations.
- Generate new client relationships by actively engaging with local businesses, participating in community events, making strategic cold calls, and diligently following up on leads generated through our website.
- Set up initial meetings with new clients to present our products and services.
- Address potential technology needs for clients.
- Answer client questions about products, services, and prices.
- Collaborate with other departments within Taylored Systems on technology proposals.
- Conduct site surveys, as necessary.
- Follow up with clients after the job has been fully completed to ensure satisfaction.
- Identifies and analyzes customer preferences to properly direct sales efforts.
- Collaborates with prospective clients to grasp their challenges; discern and recommends equipment, products, or services tailored to address those specific needs.
- Performs other duties as assigned.
Required Skills/Abilities
- Communication and negotiation skills.
- Ability to build rapport.
- Time management and planning skills.
- Ability to work in a team environment.
- Ability to develop and deliver presentations.
- Results-driven with a passion for meeting and exceeding targets.
- Knowledge of various technology products and services.
- Ability to close business to business technology sales.
- Ability to identify opportunities and strong problem-solving skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
Education and Experience
- 2 years of relevant business-to-business Sales experience required.
- Comparable record of sales leadership experience required.
- High school diploma or equivalent.
- Valid Indiana driver’s license and dependable transportation.
Benefits
- Medical, Vision, and Dental insurance
- Retirement Savings Plan (401k) with an Employer Match
- Company Provided Life and AD&D Insurance
- Company provided Short-Term & Long-Term Disability Insurance
- Paid Holidays
- Generous Paid Time Off (PTO) to be used for vacations, sick days, or personal time
- On-site fitness room available for employee use
- Employee Engagement Events throughout the year
- Paid training opportunities to expand on industry knowledge
- Company Cellphone and Laptop will be provided for this position
- Mileage reimbursement is available for business use of personal vehicle
Compensation
The Business Development Manager is based on experience and partnered with an uncapped commission plan, offering unlimited earnings potential.
Taylored Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran status, age, or disability. This position does require a pre-employment background check and 5-panel drug screen.
Job Summary
The Accounts Receivable Specialist is responsible for managing customer billing, collections, cash application and account reconciliations to ensure the accurate and timely recording of revenue and customer payments. This position prepares and issues invoices, monitors customer accounts for past-due balances, and works directly with business customers to resolve billing discrepancies and collection issues. The specialist also supports month-end close activities, maintains accurate financial records, and collaborates with internal departments to promote efficient cash flow and outstanding customer service. This role requires strong attention to detail, excellent communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
Duties and Responsibilities
- Prepare and issue accurate customer invoices in a timely manner.
- Record and apply incoming payments to customer accounts, including checks, ACH, and wire transfers.
- Exercise sound judgment when handling collections, billing issues, and customer account adjustments, including recommending or processing write-offs and credits after training and within established guidelines.
- Monitor accounts receivable aging reports and follow up on overdue balances.
- Communicate with customers to resolve billing inquiries, discrepancies, or disputes.
- Maintain accurate and up-to-date records of customer accounts and payment activity.
- Reconcile accounts receivable balances to ensure accuracy and completeness.
- Assist with month-end and year-end closing processes by providing various financial schedules and reconciliations.
- Collaborate with sales, customer service, operations, and finance teams to support customer account management.
- Generate reports on accounts receivable status, cash collections, and outstanding balances.
- Support audits by preparing necessary documentation and account details.
- Identify opportunities for process improvements to enhance accuracy, efficiency, and cash flow.
- Perform other accounting and administrative duties as assigned.
Required Skills/Abilities
- Solid understanding of accounts receivable processes and general accounting principles.
- High level of accuracy and attention to detail in billing and payment processing.
- Experience with ERP/accounting software is required.
- Experience with Sage Intacct, Microsoft Dynamics SL, and/or ConnectWise is preferred.
- Skilled in Microsoft Office Suite, particularly Excel (spreadsheets, formulas, reporting).
- Strong organizational and time-management skills with the ability to prioritize tasks.
- Excellent communication and customer service skills for interacting with clients and internal teams.
- Ability to learn new software systems and adapt to changing business processes.
- Analytical and problem-solving abilities to resolve discrepancies and improve processes.
- Ability to handle sensitive financial data with integrity and confidentiality.
- Strong teamwork skills with the ability to collaborate across multiple departments.
- Adaptability to work in a fast-paced environment while meeting deadlines.
Education and Experience
- High school Diploma or Equivalent required.
- Associate’s degree in Accounting or Finance is preferred.
- 3+ years of Business-to-Business (B2B) Accounts Receivable and Collections experience required.
Benefits
- Medical, Vision, and Dental insurance
- Retirement Savings Plan (401k) with an Employer Match
- Company-provided Life and AD&D Insurance
- Company-provided Short-Term & Long-Term Disability Insurance
- Paid Holidays
- Generous Paid Time Off (PTO) for vacation, sick leave, and personal time
- On-site fitness room available for employee use
- Employee Engagement events throughout the year
Taylored Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran status, age, or disability. This position does require a pre-employment background check and 5-panel drug screen.