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ESI Voicemail

Home FAQ ESI ESI Voicemail
Q. I forgot my password. How do I get into my mailbox?
A. First, try entering zero, which is a default password. If that doesn’t work, contact your system administrator to have your password reset. Or send an email to service@taylored.com.
Q. I’ve been assigned an extension that belonged to another employee. How do I replace their recordings with my own?
A. Press PROGRAM, then press 1. Follow prompts to record a personal greeting.
Q. I have a mailbox but not a physical phone. How do I access my mailbox?
A. You have what’s called a “guest” mailbox. To access it, from any phone press PROGRAM, * star, your mailbox number and password. To record a greeting, press PROGRAM, VOICEMAIL, *star, your mailbox number and password.
Q. How do I access my voicemail from outside the office?
A. Call your direct number (if you have one); call the designated “backdoor” number or call the office main number. When you hear the automated attendant greeting, press * and enter your mailbox number. For example, enter *250.
Q. How do I create a holiday greeting for my ESI?
From any phone:

  • Press PROGRAM
  • Press HOLD
  • Enter administrator password (usually 12345 followed by #)
  • (At this point, the first menu option that you should hear is: “For system function programming, press 1”. If you don’t hear this, then the password is wrong. Try password 456. If that still doesn’t work, call Taylored Systems 317-776-4003 so we can change the password to 12345).
  • Select option 6 (prompt recording)
  • Select option 1 (main greeting)
  • Enter ID number 540 followed by #
  • Press 1 to record
  • Press 1 when finished recording
  • After hearing playback, press 1 to re-record or # to confirm

Please keep in mind that you will need to put the system into HDAY mode for this greeting to play. There should be a NIGHT button on one of the phones (usually the receptionist) that allows you to change the system mode by pressing it.

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Testimonials

  • Since 2006, Taylored Systems has been an integral part of the development and installation of the IT infrastructure for the Nestlé Beverage Plant - Grant W. Normann | Nestle
  • Taylored Systems, Inc. came to the rescue installing, terminating, and testing miles of Cat-6 cable to approximately 350 data jacks and 4 wiring closets, and key card access to several doors in the building.- Rick Jones | City of Greenwood
  • By working with Taylored we feel we are set up for future innovations, and feel at ease knowing their service team is there to support our needs ongoing.- Mark Juleen | J.C. Hart Company, Inc
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Contact Us

14701 Cumberland Rd, Suite 100
Noblesville IN 46060
info@taylored.com
Phone: 317-776-4000
Fax: 317-776-4004
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Taylored Systems serves Indiana businesses in Anderson, Avon, Bloomington, Brownsburg, Carmel, Columbus, Crawfordsville, Fishers, Franklin, Greenfield, Greenwood, Indianapolis, Kokomo, Lafayette, Lebanon, Marion, Martinsville, Mooresville, Muncie, New Castle, Noblesville, Plainfield, Richmond, Shelbyville, Westfield, Whitestown, and Zionsville.