Bill Taylor is the founder and president of Taylored Systems. After being born in Kokomo, Indiana to a farming family he attended Vincennes University. In the 1980’s he formed Taylored Systems, Inc and in 2001, he purchased land and built the new Taylored Systems’ corporate headquarters in Noblesville, IN.
Being a part of the fabric of the community is incredibly important to Bill. Along the way, he has been joined the Board of Directors of the Noblesville Boys and Girls Club and the Noblesville Chamber of Commerce. He is now the President of the Noblesville Boys and Girls Club Board of Directors. Bill was also part of establishing the Noblesville Chamber Workforce Development. He’s a contributor to the Noblesville Schools Education Foundation, Noblesville City Chamber Workforce Development, Chamber of Commerce, and Kiwanis Club.
There are six success principles Bill has modeled his business around. Redundancy is key. Customer service is paramount. Relationships are the biggest part of success, both personally and in business. They open doors and opportunities. Work hard and be confident. Hire good people. Don’t be afraid to hire those smarter than yourself. Be involved and give back to the community.
VP of Technology
Steve McDonald was raised in central Iowa on a crop and livestock farm where he learned the strong work ethic and creative problem solving that serve him so well today. In 1985 he moved his family to Noblesville, Indiana to start working for Bill Taylor of Taylored Systems. Steve has been part of the growth of Taylored Systems from 1985 to today. Steve was Bill Taylor’s first employee and Steve’s skills, flexibility, dedication and work ethic translated into a great first employee. Steve McDonald has been key in seeing Taylored Systems grow from one employee to thirty-four full time employees.
Steve McDonald is Vice President of Technology at Taylored Systems and is part of the leadership team. In this role, McDonald continues to bring many new and innovative ideas to Taylored Systems. He helped develop one of the first 5 year warranty programs on telephone equipment and added value to Taylored Systems by developing strong service level agreements that work for both Taylored Systems and their customers. Developing relationships with Ideacom, a buying group, and ISA, a telecommunications peer group, were just two of the ways McDonald helped Taylored Systems expand and improve.
In April of 2014 Taylored Systems made a change in how it did business. The company was split into two business segments, with Steve McDonald leading the Voice/IT division of Taylored Systems and the other division being Low Voltage. This puts Steve in charge of sales, installation and service of all products under the voice/IT division. Steve McDonald is passionate about customer service and developing long term relationships with IT and Voice equipment customers. This change allows him to focus on what he is most passionate about.
When Steve is not working at Taylored Systems he can be found hunting, playing with his three granddaughters, or doing work within his community and church. Steve has been an active member of Kiwanis and Westfield Friends Church, where he has served in many leadership positions and on multiple local and regional boards. Steve has gone on many foreign & stateside mission trips, leading two of these trips to Jamaica. Just last fall Steve was part of a team that worked with Native Americans in Oklahoma’s Kickapoo tribe, supporting a program that teaches trades and career skills to young adults within the tribe.
Steve has been married to Candi McDonald for over 36 years and has two wonderful children and three granddaughters of whom he is very proud.
When asked what has made him successful and able to work for Taylored Systems for such a long time, McDonald sums it up in a few words, “I have a very supportive wife, I have hired great people, and let them do what I hired them for. I never skip on training for my employees and I always return calls and emails in a timely fashion.”
VP of Finance
Amy Hart-Ramey is Taylored System’s Vice President of Finance. As Vice President of Finance oversees accounting, employee benefits, financial planning and analysis, tax functions, inventory and business support. Amy joined Taylored Systems in January 1998 originally as a consultant, and after successfully implementing a few recommended business processes Bill Taylor offered her the position of Vice President of Finance in October 1998 and she became part of the Taylored System’s Management Team.
Amy has over 31 years of business management, operations, and accounting experience. She is committed to constantly looking for ways to improve business efficiencies, so Taylored Systems can continue to offer their customers innovative products that provide customer-focused solutions at a great value. Prior to joining Taylored Systems, Amy was the Controller at Conner Prairie. She began her career with BKD, LLC. in public accounting and obtained her CPA.
Amy graduated from Butler University with a bachelor’s degree in Accounting. She is an alumnus of the Hamilton County Leadership Academy. In her free time, she enjoys golfing, playing tennis and spending time with her family.
Dean A Reskevich
VP of Low Voltage Technology
Dean joined Taylored Systems on January 01, 2000 as Vice President of Installation and as a member of the Management Team at Taylored Systems. He has over 43 years of experience in the telecommunications industry. He began his career in telecommunications in 1973 in St. Louis, Missouri as a telephone technician. He relocated to Indiana in 1978 to begin his own telecommunications contracting firm, Telecommunication Contractors, Inc. (TCI), growing that company to 185 employees with offices in six states.
His initial responsibility was managing the Installation Department at Taylored Systems, which included telephone equipment and structured cabling, with Project Coordinators and Technicians reporting to him. He was instrumental in increasing structured cabling substantially during this time. He had the vision to increase the low voltage offerings of Taylored Systems by adding Sound Masking, Video Surveillance and Access Control. These products, along with structured cabling, make up a substantial part of Taylored Systems business today.
Dean received his BICSI RCDD in March of 2010. In April of 2014 Taylored Systems made some internal changes to plan for the future as technology is forever changing. Over that time he became the Vice President of Low Voltage Technologies responsible for the Sales, Installation and Service of Structured Cabling, Video Surveillance, Access Control, Paging and Soundmasking. He has a true passion for the Low Voltage Industry and a strong desire for customer satisfaction and the success of Taylored Systems.
Joe Powless is the Project Manager of Technology at Taylored Systems, with responsibility for new installations, service and installation technicians, and outside customer service support. Joe joined Taylored Systems in 1989; prior to this he was involved in building and property management for BA Associates of Anderson.
Joe’s greatest strengths are his creativity, drive and focus. He thrives on challenges, particularly those involving taking a new customer to new technology to enhance and support their needs. His goal is for Taylored Systems to surpass their expectations.
Joe has been recognized by his peers as Taylored’s Employee of the Year in 2004 and 2008. He is currently certified on Zultys and Toshiba VoIP products. He is also well versed in non-VoIP systems and basic cabling requirements.
Joe lives in the Alexandria/Frankton area with his wife of 30+ years. In his free time Joe enjoys spending time with his three adult children and two granddaughters, serving as Troop Committee and Finance Chairman for the past 17 years with the local Boy Scout Troop and working with the Church Youth Group. Since 2004 he has also enjoyed portraying a real bearded Santa for several non-profit groups.
Sales Engineer/Project Manager
Greg’s role is to design, estimate, and manage the Structured Cabling, Video Surveillance and Access Control projects. Greg joined Taylored Systems in 2008 and has 31 years of industry experience.
He works closely with the account executives and their new and existing clients to design a Video Surveillance/Access Control solution that fits their needs. Greg listens to the client to understand their expectations and designs a solution that will fit their requirements not only now but the future as well.
As Project Manager, Greg is also responsible for working with the client on the installation of their Low Voltage Solution. The Low Voltage Technicians report to Greg and he schedules the projects and makes sure they are installed to Taylored Systems high standards and the customer’s expectations.
Greg holds a current RCDD and is factory certified on Toshiba, AXIS IP Cameras, Milestone Video Management Software, Amano Access Control, Honeywell Webs-AX, Blonder-Tongue Video Distribution, Leviton, Panduit, Ortronics and Hubbell.
Greg lives in the Noblesville/Lapel area with his wife and has three children. He enjoys golfing, fishing, camping, and wood working.
Bonnie Dolick is the Sales Engineer at Taylored Systems and brings more than 23 years of experience in her role. She provides pre and post technical support to the sales organization. Bonnie participates in the sales discovery process, solution design and demonstration of products to ensure the proper design and scope of work.
Bonnie is dedicated and passionate in making a difference for those she serves. Bonnie brings several years of experience in designing and implementing solutions. Working as a Sales Engineer, she is dedicated to the best interest of Taylored Systems clients in helping our Team achieves their success. She has the ability to speak to the customer’s needs and holds numerous certifications on phone systems solutions to become their Trusted Advisor.
Bonnie holds a Business Management Degree from Indiana State University. She was active in Alpha Chi Omega Sorority and is still active in the Alumni Chapter. When Bonnie is not at Taylored Systems you can find her at a Purdue University football or basketball game.
Network Operations Center Supervisor
Michele Secrist is the NOC Supervisor at Taylored Systems. She works with our clients to provide exceptional technical and carrier support services.Her goal is to develop honest and lasting relationships with customers by providing excellent service.
She started out in the telecom field installing and programming voicemail systems at eGIX (now part of CBTS). Her new technical knowledge provided the foundation for advancement as an Implementation Specialist for domestic and global accounts and as a Process Improvement SME for Sprint Business.
Michele joined Taylored Systems in early 2002. Combined with her previous experience, she brings almost 20 years of expertise to the team. In 2010, Michele received the Taylored Systems Employee of the Year award.
Michele holds an Associate degree from Indiana Wesleyan in Business Administration. In her free time she participates in Team in Training to help fundraise for The Leukemia and Lymphoma Society and is an active member of the Junior League of Indianapolis. She also enjoys spending time with her husband, reading, crafting, and playing board games.