A. For the caller ID function on a phone to work, you must subscribe to the service through your local phone company and the service must be activated in the phone system programming.
A. Access a line and enter the phone number. You may leave the handset down to use the speaker option, or lift the handset for a private call. There are 2 ways to access a line. 1) Press 9, then enter the phone number OR 2) Touch a line button on your phone, then enter the phone number.
A. With the caller on the line, press VOICEMAIL and then the programmed extension button. Hang up. If you don’t have a programmed extension button, press VOICEMAIL and then TRANSFER and enter the extension number. Hang up.
A. If you have Centrex Lines (dial 9), access a line and listen for dial tone. Enter 106 and the number to forward to.
If you have Business Lines (no dial 9), access a line and listen for dial tone. Enter 72# (or *72) and the number to forward to.
A. If you have Centrex Lines (dial 9), access a line and listen for dial tone. Enter 107. You will hear a confirmation tone.
If you have Business Lines (no dial 9), access a line and listen for dial tone. Enter 73# (or *73). You will hear a confirmation tone.

If you have Business Lines (no dial 9), access a line and listen for dial tone. Enter 73# (or *73). You will hear a confirmation tone.

A.Press CFWD and then enter the extension to forward to.
A.Press and hold down blank key until prompted to enter an extension or telephone number.
A.Press PROGRAM then press 4. Press 1 to change ring tone and follow the prompts.
A. Get dial tone. Enter *67 and then enter the telephone number you wish to call. Your Caller ID will be suppressed for that phone call.
A. You must have this feature activated on your phone line. With the caller on the line, press FLASH and listen for dial tone. Enter third party’s number. When the third party answers, announce the call and hang up. The call is transferred. If you reach a busy signal, press the switch hook twice to cancel the transfer.
  • Press PROGRAM
  • Press HOLD
  • Enter password (usually 12345) followed by #
  • Select option 1 (system function programming)
  • Select option 4 (program system clock and calendar)
  • Enter time (12 hour format 00:00)
  • Select AM or PM using scroll keys
  • Press # to confirm
  • Enter date(00/00/0000)
  • Press # to confirm.

If you would like technical assistance at any point during the Time Change Process, please contact the NOC at 317-776-4003 to have a ticket opened. Work related to the Time Change Process is covered under the Taylored Systems Maintenance Agreement and Taylored Complete Plus Program. If you are a Maintenance or Complete Plus customer, you will not be invoiced.