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The Latest News, Tips and Information from Taylored Systems Newsletter Library

September 2021

In This Issue

  • New Partnership
  • Featured Blogs
  • Network and Server Security eBook
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NLBC and Taylored Systems
Combine Forces. Rolling Out New Technology Services Soon.

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John Greene, CEO of New Lisbon Holdings, Taylored Systems President Amy Hart-Ramey and Taylored Systems Founder Bill Taylor stand in front of a Taylored Systems vehicle.

Taylored Systems, which has created customized technology solutions for businesses of every size and kind in Indiana, is joining forces with the New Lisbon Telephone Company, Inc. (NLTC) New Lisbon Broadband and Communications (NLBC) and Pennsylvania Telephone Company (PTC), providers of best-in-class telephone and broadband service. These companies are part of the New Lisbon Holdings, Inc.’s family of companies. All the organizations focus on delivering exceptional service that meets customers’ specific needs. That is ensuring a smooth transition and will result in new products and services offerings for both Taylored Systems’ and New Lisbon Broadband and Communications customers.

The move comes as the result of Taylored Systems Founder and President Bill Taylor’s decision to retire from telecom. An Indiana native who grew up on a farm and attended Vincennes University, Taylor has always focused on serving the needs of his community. He served on the Board of Directors of the Boys and Girls Club of Noblesville for over 20 years, the Board of Directors for the Noblesville Schools Education Foundation for over 10 years and the Noblesville Chamber Board. Taylor is a member of the Noblesville Sunrisers Kiwanis Club.

Taylor will stay on for several months to consult with the New Lisbon Holdings team and ensure Taylored Systems’ customers experience a seamless transition.

We are proud to announce that the staff will remain the same. The person that you worked with yesterday will be there tomorrow. You'll be getting the same level of great service, working with the same great people and using the same phone numbers and email addresses you’re used to. We are proud to be part of the Noblesville community, and we’re not going anywhere.

“I am very excited about the partnership and working with John and I am honored to lead the talented team of employees at Taylored Systems,” said Taylored Systems President Hart-Ramey, who has been a Noblesville resident for more than 45 years and a part of Taylored Systems for 23 years. “We will carry the values of family, integrity, excellence and commitment with us into this next chapter of Taylored Systems.”

Our team is ready to talk with you about your next project. Contact us here.

August 2021

In This Issue

  • Project Spotlight
  • Featured Blogs
  • Network and Server Security eBook
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Project Spotlight: Kokomo First Church of the Nazarene Gets a New Cloud-Based Phone Solution

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To say The First Church of The Nazarene had an aging phone system would be putting it lightly. Calls were inconsistent at best, their voice mail system crashed on a regular basis, and to top it off, the system’s physical infrastructure required parts that were no longer manufactured.

So naturally, the church started looking for a new solution. They needed something that would be low maintenance and reliable, but securing such a system, they found, was easier said than done. After a prolonged search, Taylored was able to step in with acloud-based phone system. Since it’s cloud-based, the provider would handle the software and hardware upgrades, making life much easier for church staff.

But removing those responsibilities was only the tip of the iceberg. Taylored also provided other features, including caller ID, a unified voicemail system, the ability to change the auto attendant greeting, and a handy mobile app that allowed staff members to move around the church and never miss a call. Taylored also assisted with improving the after-hours Pastor on-call service by adding more phones. Here’s what they had to say.

"I love the app that I can answer anywhere, everywhere. Especially with COVID. I know there were times where we were stuck at home, and it was an easy seamless transition to answer those phone calls from home,” said Abagail, a staff member at The First Church of The Nazarene said. “Taylored was super easy to work with and when I did have questions they were really quick to respond."

We’re always happy to hear success stories like this, and want to thank Abagail for her kind words. If this sounds like something you could benefit from, and you think we could help you with your next project, feel free to contact us here.

July 2021

In This Issue

  • Christmas in July
  • Featured Blogs
  • Network and Server Security eBook
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The Results Are in for the
Christmas in July Golf Fundraiser

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Winning Team: Wayne Moyer, Kevin Parks, Jeff Johnson, Kevin Wedmore

2nd Place Team: Kenny Wilson, Chuck Townsend, Rich Marsh, Sam Hardwick

The real winners of this year's Christmas in July golf fundraiser are the families we serve.  Taylored is proud to sponsor a golf tournament that supports families with extra help during the holidays. This fundraiser helps provide a merry Christmas to the less fortunate.

The champions of this year's eighteen holes are pictured above. We had 80 golfers play in this year's tournament – many were Taylored Systems customers and vendors!
Players, spectators and guests alike contributed through attendance, sponsorship of a hole, purchase of raffle tickets, donation of door prizes, and cash donations.
We were able to raise roughly $6,000 for the fundraiser! This will help us serve more deserving families in our area with food and gifts during the holidays.

June 2021

In This Issue

  • Taylored Solutions
  • Featured Blogs
  • Network Server and Security eBook
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Taylored is working to craft the ideal solution for your business growth

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For the past 39 years, Taylored Systems has created customized technology solutions based on the specific needs of our clients. We’re here to offer creative solutions that make sense by listening and then crafting the ideal technology system for you.

In this span of time, we've introduced a few services that Taylored hosts that you might not be aware of. Taylored's services are not limited to but include:

  • Unified Communications: Let your remote workers or remote offices act as one through instant messaging/chat, web and audio conferencing, and contact center applications
  • Managed IT Services: Drive your business to the next level with the right combination of IT solutions such as consulting, hardware, software, and cybersecurity
  • Structured Cabling: A structured cabling infrastructure is the most critical part of your voice and data network. Structured cabling is the copper or fiber wiring in the walls. These cables connect your computer, phone, wireless access points, cameras, and copiers to your data and phone network.
  • Sound Masking: The addition of an unobtrusive background sound (similar to airflow) to your environment leads to greater productivity and increased privacy and comfort.
  • Carrier Services: Let Taylored Systems design and manage Internet, Lines, SIP, etc connections for you and your organization to remove the headache and frustration

Talk with one of our IT experts about solutions for your business. 

Contact Us Here

May 2021

In This Issue

  • Employee Spotlight
  • Featured Blogs
  • Network Server and Security eBook
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Anita Taylor, Who Sees Taylored Through the Eyes of Our Customers, Is Retiring

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L to R: Bill Taylor, Anita Taylor, Amy Hart-Ramey

Anita Taylor is retiring, and we're happy for her but wondering how we will ever replace her. Anita has been a customer advocate with Taylored Systems for the past five years. Wikipedia would say that the definition of customer advocacy is a “specialized form of customer service in which companies focus on what is deemed to be best for the customer.” According to everyone at Taylored, Anita is exactly that and more. She has the rare gift of understanding the customers who call in, seeing our company through their eyes.

Anita has been helping our existing customers upgrade their services and introducing them to new products that Taylored has to offer. Her oversight of their projects and persistence with following up and making sure our customers are well taken care of have been key assets to making Taylored such a success.

On the personal side, Anita is the type of coworker who is always able to make someone laugh and feel welcome. She will be greatly missed by not only her coworkers but also her customers, with whom she built strong, lasting relationships over the years.

 

April 2021

In This Issue

  • Project Success Story
  • Featured Blogs
  • Network Server and Security eBook
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Taylored Helps Southern Indiana Orthopedics stay at the top of their game

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The Taylored Systems team is proud to keep Southern Indiana Orthopedics at the forefront of communications technology. Southern Indiana Orthopedics offers dedicated specialists who preserve a legacy of service, expertise and commitment to making their patients stronger. Just as they provide the latest in specialized orthopedic care, we provide them with best-in-class IT services.

We recently helped Southern Indiana Orthopedics with their move into upgraded facilities by providing key technologies. Taylored replaced obsolete analog phone systems with centralized calling for customers and internal calling between sites over five locations. Then we added call recording to improve customer service and for training. And, of course, we included live reporting.

We also improved their carrier services by installing Taylored cloud SIP trunks to eliminate multiple carriers and reduce the ongoing monthly costs. For reliable and consistent bandwidth speeds and guaranteed uptime, we installed AT&T dedicated fiber internet. Now, Southern Indiana Orthopedics has one company to handle both internet and dial-tone issues at all locations.

Taylored improved Southern Indiana Orthopedics’ IT services by leveraging Fortinet (SD-WAN) firewalls to improve their internet reliability and security. All the while, we helped them run their practice more smoothly with personalized IT care and customized solutions.

Talk to our team about your next project. We'd love to lend our expertise to help you stay on top of your game.

 

March 2021

In This Issue

  • Customer Spotlight
  • Project Success Story
  • IT for Finance eBook
  • Featured Blogs
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Making Their Move: Exec Search Firm Marketpro Hires Taylored

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The executive search firm Marketpro called on Taylored Systems to handle their move into a new building this month. Marketpro made the decision to hire Taylored after considering the parameters of moving servers, networking equipment, firewalls and their all-important phone systems, as well as evaluating their previous IT provider. Ultimately they concluded that it was time for a new IT vendor, and we emerged as the front-runner.

One of the deciding factors was that Taylored’s services went above and beyond upgrading and moving equipment. We offered a personal touch, starting with a thorough report on the state of Marketpro’s existing IT environment.

The Taylored team then got to work moving over all of their existing equipment, including five servers, networking equipment, firewalls, and phone systems. We helped connect it all to the new suite and get up and running. Finally, we took over Marketpro's managed services to ensure that their systems would continue to run smoothly without adding unnecessary responsibilities to their internal team.

If you'd like to talk with Taylored about your IT needs, contact us here.

 
 

Customer Spotlight: Cooper Tire & Rubber

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Cooper Tire & Rubber is constructing a new one-million-square-foot facility in Whiteland, Indiana. We are proud to announce that Taylored Systems was selected as the low voltage contractor. We are partnering with Security 101 and Edwards Electric to build out 16 fiber intermediate distribution frames (IDFs) and 174 wireless access points in the warehouse, along with office cabling and IT support.

A subcontractor of Taylored, Security 101 is handling intrusion, video surveillance and access control as Cooper Tire’s security vendor. Edwards Electric is providing all the electrical and conduit requirements for the low voltage. This is a great project, and we have an incredible team working together to bring Cooper Tire a successful installation.

Let's discuss your next project, from server security to a one-million-square-foot facility. Contact Us.

February 2021

In This Issue

  • Employee Spotlight
  • Access Control & Phone Systems
  • IT for Finance eBook
  • Featured Blogs
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Employee Spotlight: Allen Wilson Gets Peak Performer Award for 2020

 

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The executive search firm Marketpro called on Taylored Systems to handle their move into a new building this month. Marketpro made the decision to hire Taylored after considering the parameters of moving servers, networking equipment, firewalls and their all-important phone systems, as well as evaluating their previous IT provider. Ultimately they concluded that it was time for a new IT vendor, and we emerged as the front-runner.

One of the deciding factors was that Taylored’s services went above and beyond upgrading and moving equipment. We offered a personal touch, starting with a thorough report on the state of Marketpro’s existing IT environment.

The Taylored team then got to work moving over all of their existing equipment, including five servers, networking equipment, firewalls, and phone systems. We helped connect it all to the new suite and get up and running. Finally, we took over Marketpro's managed services to ensure that their systems would continue to run smoothly without adding unnecessary responsibilities to their internal team.


If you'd like to talk with Taylored about your IT needs, contact us here.
 

January 2021

In This Issue

  • Employee Spotlight
  • New Product Spotlight
  • IT for Finance eBook
  • Featured Blogs
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New Product Spotlight:
IronScales, Protecting Office 365 Users from Phishing Attacks

 

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Taylored Systems is always looking for the best solutions for your business's safety and security. We have recently been implementing a best-in-class anti-spam and anti-phishing filter that can be integrated over Office 365 email accounts. Ideal for the banking, healthcare and government industries as well as just about any small business, IronScales provides businesses with a complete solution for email security.

Small to medium-sized businesses need a comprehensive, automated solution to stop tomorrow’s phishing attacks today. After all, the FBI estimates that phishing attacks cost victims $26 billion from June 2016 to July 2019.

Taylored has been implementing IronScales because of its top-of-the-line effectiveness. By taking a comprehensive, all-in-one approach, this platform puts you in the best position to fight a variety of known and unknown attacks. This list includes malware, ransomware, account takeover, credential theft, business email compromise (BEC), polymorphic viruses and zero-day attacks.

Contact us today to discuss implementing IronScales to protect your business.

 

Meet Our Star Employee: Leann Vasbinder

Employee of the Year

The Taylored Systems staff is a gaggle of great employees, so it takes an extraordinary person to stand at the top of this group. Meet Leann Vasbinder. As a team player, she is always willing to help whenever a department is short-handed. Like a fast-moving stream, Leann can be found traveling through the Taylored office, assisting with payroll, answering NOC phones, and covering for our receptionist, Mary. She also jumps in to help with billing.

Leann always finds the time to follow up with customers who have questions. She does an extraordinarily thorough job when invoicing, making sure customers are not charged for items that are covered under their maintenance agreements and advocating for the customer when they call in with questions. She even works out payment arrangements with customers who need a little extra time to pay an invoice.

But Leann’s magic touch goes beyond office work. She set an example for all of us when she made meals for employees who were home due to illness. If that's not enough, she stays on top of the cleaning crew to make sure our offices remain clean and healthy for our staff. We wouldn’t blame you if you needed to sit down and take a break after reading about all of her activities!

Please help us congratulate Leann for being our employee of the year.