Image

 

The Latest News, Tips and Information from Taylored Systems Newsletter Library

April 2022

In This Issue

  • Customer Spotlight
  • Featured Blogs
  • Watch Unified Communications Video
Subscribe to the Newsletter

Customer Spotlight - Raphael Health Center

Image

Raphael Health Center, which provides comprehensive yet affordable community-based healthcare, offers a wide range of services including dental care for the whole family, women’s health services, optometry services, behavioral care and primary medical care. Part of the organization’s mission is offering these services to underserved and uninsured individuals with respect and dignity.

The health center had an in-house IT Director until 2020. During that time, they worked with two IT vendors but struggled with poor inventory control and were unable to forecast equipment needs for budgeting purposes. Their IT service providers, who were inexperienced at working with health centers, did not provide them with proper security assessments or the IT remote assistance they needed.

We helped turn that around. Our scope of services for Raphael Health Center included:


The team at Taylored Systems stepped in to address the center’s pain points by providing innovative IT solutions that allowed Raphael Health Center’s IT department to be more proactive about cybersecurity, ensuring that patient information always remains safe. Additionally, our solutions also helped the center provide better overall service to its patients through adequate resourcing.

More specifically, we worked with the center to help it better track and forecast its inventory needs to ensure the center always has the equipment and supplies needed to serve their patients and help the staff feel adequately resourced to do their jobs effectively. With Taylored Systems’ support, Raphael Health Center was able to take advantage of innovative technology solutions such as Vis Dental and dental imaging software that enabled them to increase their service offerings to their patients.

Taylored Systems’ remote desktop and in-person assistance helped to create a new IT culture within Raphael Health Center as well. Because IT is such an integral part of any health services organization, having a healthy IT culture means that ultimately, patient records remain adequately protected and the center remains safe from cyberattacks.

For administrators, all of these changes alleviated big pain points related to being able to adequately set and manage budgets, particularly related to IT. The team at Taylored Systems documented the center’s IT inventory and created a knowledge database of past IT services, hardware, accounts, and software. They also carried out a comprehensive IT security assessment.

Given the nature of the center’s work and mission, this was a really rewarding experience for the Taylored Systems team. But it’s exactly the kind of work we love doing on behalf of all our clients. If you need someone to breathe new life into your IT systems, contact us.

February 2022

In This Issue

  • Ransomware Spotlight
  • Featured Blogs
  • Watch Unified Communications Video
Subscribe to the Newsletter

The Growing Battle Against Ransomware

Image
The massive switch to remote work during the COVID-19 pandemic led to major rise in ransomware attacks, forcing many companies to make decisive changes in their cybersecurity strategy. In July 2020, FBI director Christopher Wray told Congress that ransomware attacks had tripled over the past year, and added that the situation was likely to get much worse.

In case you didn’t know, ransomware is a type of cyberattack that involves malicious software preventing people from accessing their files and demanding a ransom be paid in order for access to be returned. This attack typically involves a victim unknowingly downloading ransomware from an email or malicious website.

At the recent conference for the Indiana Hardwood Lumbermen’s Association (IHLA), Taylored Systems’ director of IT services David Rash spoke about the serious dangers posed by ransomware. Rash noted that ransomware started as a basic automated script that could easily be detected by antivirus software or treated by simple means.

More recently, ransomware attacks have evolved and become human-driven, not software driven. Rash said ransomware hackers attempt to gain admin-level access in order to download sensitive information from company servers, then delete all traces of that information from the company servers. Rather than asking to be paid in US dollars, modern ransomware attacks now request ransom in the form of cryptocurrencies, as these are much more difficult to trace.

Rash explained that there are a number of steps companies can and should take in order to prevent ransomware attacks. First, organizations should maintain strong, unique passwords that they change every six months. Rash also said macros and external code should not be allowed on any incoming documents or PDF files. Finally, Rash said it’s important for staff to be able to recognize suspicious emails and web links.

Unfortunately, even the best-laid plans to prevent a ransomware attack can fall short. Therefore, it is critical for companies to have a disaster recovery plan in place. According to Rash, the process of building a recovery plan has a dual purpose, as focusing on the recovery of critical information can actually reveal vulnerabilities in the prevention strategy.

Partner with Professional Security Provider
Our director’s presentation to the IHLA is just one example of the expertise we pride ourselves in at Taylored Systems. Whether you’re looking to cybersecurity or a physical security solution, you can be confident that Taylored Systems will meet your needs with the utmost professionalism. Please contact us today to learn how we can make your company more secure.

January 2022

In This Issue

  • Customer Spotlight
  • Featured Blogs
  • Watch Unified Communications Video
Subscribe to the Newsletter

Customer Spotlight: Minnetrista

Image
Located along the White River in Muncie, Ind., Minnetrista is a 40-acre campus that serves as a museum and public garden dedicated to celebrating the artists and achievements of central Indiana.

The beautiful campus sits on land where the family behind the iconic Ball mason jars used to live. All but one of the original homes on the campus are still standing on the property that the Ball family named Minnetrista, which means “gathering place by the water.”

Taylored Systems has been the phone services provider to Minnetrista for many years. When the organization decided it was time to modernize its aging communications system, they turned to their dependable long-term partner.

“We had not upgraded our phones for probably close to a decade, and when it came time to look for partners in our upgrade project, Taylored Systems rose to the top of the heap,” Eric Lin, vice president of finance and operations, said. “Not only did they already know our system, but they came with the best price and product, as well as a great team.

With an upgraded phone system, Minnetrista was able to ditch outmoded technology and provide better customer service.

“The pandemic really highlighted the need for flexible communication systems,” Lin said. “We’re really excited to better accommodate communication needs for in-person and remote team members. There are also some features with the new phone system that we're excited to incorporate into our processes. For example, the visitor experience team is looking at ways that they can frequently revise the outward messaging, so that callers can have a better experience.”

Moving forward, Minnetrista will be working in concert with Taylored Systems to get the most value out of their new communications system. Lin said this working relationship has been the best part of his organization’s experience.

“We really enjoy the Taylored Systems team,” Lin said. “I think that's the biggest thing. We really loved working with our contacts Bonnie, Joe and Sherry.”

December 2021

In This Issue

  • Customer Spotlight
  • Featured Blogs
  • Watch Unified Communications Video
Subscribe to the Newsletter

From Structured Cable to
Fishing Lines:      Celebrating Leadership With Dean Reskevich

Image
L to R: Cara Bennett, Matt Mattiello, Dean Reskevich, Greg Monts, Allen Wilson

Leaders shape companies in many ways, and Taylored Systems has been fortunate to have Dean Reskevich for the past 22 years, first as vice president of installation and then as vice president of low-voltage technologies. The newly retired executive has created new offerings and brought in many subcontractors, customers, and vendors to Taylored Systems, changing the face of the organization. A true leader, Dean’s vision, kindness, and dedication to customers and the Taylored Systems team has created a legacy that will continue for years.

After all, it is Dean’s vision that helped Taylored Systems offer sound masking, video surveillance, and access control, as Dean helped the team create more low-voltage solutions. Dean has every reason to be proud. After all, the industry has changed a lot since 1973, when he first entered the telecommunications sector with a job as a telephone technician in St. Louis, Missouri. Taylored Systems has been one of the success stories, and its people — including Dean — are a big part of that.

Doors Opening
Just five years after he entered the industry, Dean founded his own telecommunications contracting firm, growing it to 185 employees across six states, offering structured solutions for customers. But by 1992, he was ready for new adventures. A serendipitous encounter with Bill Taylor changed the direction of both Taylored Systems and Dean’s life. After working as his own boss, Dean says “I needed a boss like Bill Taylor. He let me do my thing. I truly respect that — that he had the faith in me to let me make my decisions.”

Big Projects
From the start, Dean was ready to go after new clients, vendors, and opportunities with a care and a tenacity his friends and family will recognize. In those early days, Dean routinely pursued projects that made others think “we don’t have a chance.” Dean remembers coming back from a meeting with a potential client and being told “we’ll never get it,” only to land the million-dollar project after all.

He also remembers one of the first big clients he brought on in 2007, an effort that Dean says required the whole team pulling together. The company was a multinational business with significant needs and a generous budget. Allen Wilson and Dean worked together and then went to lunch with the client.

The client was clearly impressed and praised Allen’s work. “You need to reward him,” she told Dean, to which he laughed: “If you want me to reward him, hand me a signed contract and we’re good to go.” The client leaned down into her briefcase and pulled out a signed contract.

As Taylored Systems celebrated the win, they didn’t even realize all the doors that were about to open. That client would bring in $4 million of work across the country over the next seven to eight years.

Like many leaders, Dean is modest and has nothing but kind words for the whole Taylored Systems team, who he sees as a component of his success: “I can’t sit here and tell you I’m the reason why the low-voltage department built up. It’s a team effort. Nobody does this on their own.”

By 2010, Dean and the Taylored Systems team took on a project for a hospital interested in access control. At the time, the company wasn’t even in the security business and “we didn’t have a manufacturer,” as Dean remembers. But tenacity paid off once again, ushering in new opportunities for Taylored Systems in the security field.

From Structured Cabling…
Even with all the shifts in technology and the move towards the cloud- and hosted-driven services, structured cabling and the low-voltage solutions Dean spearheaded are a key part of that business at Taylored Systems today. At Taylored Systems, cabling makes up roughly 60 percent of sales, more than any other part of the business. In the future, Taylored will be able to build on this business success.

…To Fishing Lines
And what’s next for Dean? He tells us he and his wife “closed on a home last December in Venice, Florida.” He looks forward to making their permanent home there. Taylored Systems celebrated his retirement at The District Tap Northside. It was a party full of laughs and good cheer. But don’t believe Dean is walking away from the company fully.

He knows going from “50–60 hours a week to no hours a week” is going to be a transition, and Dean isn’t one to sit around wondering “what am I going to do?” He has already decided: “I’m still going to be supporting Taylored Systems.” Now, if the company doesn’t have time to put together a bid, Dean will step in.

As Dean looks back on his decades with Taylored Systems, his overall impression is that “it’s been fun to watch it grow.” He looks forward to seeing what the company will do in the future and based on his experience, he has a prediction: “They’ll be successful and drive things forward.” We believe the same can be said for Dean, and we look forward to celebrating his future wins.

November 2021

In This Issue

  • Customer Spotlight
  • Featured Blogs
  • Watch Unified Communications Video
Subscribe to the Newsletter

Customer Spotlight:        CarDon & Associates

Image
Jeff Barnhill, Chief Information Security Officer (CISO) at CarDon & Associates, talked with us about his recent experience working with Taylored Systems. CarDon & Associates offers solutions for families looking for senior care. With 24 communities across Indiana, their progressive and expertly-managed senior living and health centers help seniors and their families during this phase of life. Here is what Jeff had to say about CarDon & Associates’ work with Taylored Systems.


"We've been working very closely with Taylored Systems to install our new camera security systems, and they are our vendor choice for all new camera systems that we've been putting in. We probably have about half of our buildings now operating with Verkada cameras, all installed by Taylored Systems.

A lot of our buildings had non-integrated and mismatched video systems that use on-site DVR or NVR. We didn't have a standardized platform, so it was hard to get data off those systems. We had to back that data up and store it locally on servers on-site. But Taylored Systems brought the Verkada platform to the table and said, ‘Hey, listen, we have a cloud-based camera system. No local storage is required and does everything we think that you would want.’ We demoed it, trialed it, and fell in love with it. Now when a community camera system starts to age out, we go with Taylored Systems and the Verkada platform.


It just helps our IT team. It makes it easier to troubleshoot. It makes it easier to train on. It's cloud-based, so it takes the resources we had to maintain internally and manages it for us. It was an easy choice.

I've been with CarDon for nearly 15 years, and I think we've been with Taylored Systems for 14 of those. One of my favorite aspects of working with them is how quickly they respond. There are times when we don't know we're going to need them, and all of a sudden there's an emergency, Taylored Systems is right there.

They have helped us and bailed us out of many challenging situations over the years. We value the partnership with the whole Taylored Systems team. We think of them as an extension of our team, taking care of the telephony side of our business, and now security video as well.”

— Jeff Barnhill, CISO

We couldn't have said it any better, Jeff! All of us at Taylored Systems appreciate our longstanding relationship with your team.

If we can help you and your organization, feel free to drop us a line. We'll be sure to get back to you right away.

Contact Taylored

October 2021

In This Issue

  • Customer Spotlight
  • Featured Blogs
  • Watch Unified Communications Video
Subscribe to the Newsletter

Customer Spotlight:        Pike Lumber

Image

Pike Lumber is passionate about producing the finest hardwood lumber in North America. Each log's journey begins at one of their three state-of-the-art, Indiana-based processing facilities, and ends with bundles that are loaded with care and shipped all over the world.

Taylored Systems is equally matched in passion for expert IT services, with cutting-edge know-how and world-class software and hardware. When it was time to update their IT infrastructure, Taylored Systems sent a highly trained and certified team of technicians, installers, and project managers to Pike Lumber to refresh their core infrastructure and PCs.

And Taylored Systems didn't stop there. Our expert team developed a security and business continuity process, as well. Knowing Pike Lumber's clientele depends on us to produce a wide variety of products, the team developed a roadmap for ongoing and continued maintenance of Pike Lumber's IT environment.

Then we put a bow on the project by improving the overall security of the system by using Fortinet hardware. As cyber-attacks and security threats are more sophisticated than ever, it was critical to implement even more layers of security software and equipment to keep Pike Lumber's network and data safe.

Find out how our IT team can help your business.

Book A Demo

September 2021

In This Issue

  • New Partnership
  • Featured Blogs
  • Network and Server Security eBook
Subscribe to the Newsletter

NLBC and Taylored Systems
Combine Forces. Rolling Out New Technology Services Soon.

Image

John Greene, CEO of New Lisbon Holdings, Taylored Systems President Amy Hart-Ramey and Taylored Systems Founder Bill Taylor stand in front of a Taylored Systems vehicle.

Taylored Systems, which has created customized technology solutions for businesses of every size and kind in Indiana, is joining forces with the New Lisbon Telephone Company, Inc. (NLTC) New Lisbon Broadband and Communications (NLBC) and Pennsylvania Telephone Company (PTC), providers of best-in-class telephone and broadband service. These companies are part of the New Lisbon Holdings, Inc.’s family of companies. All the organizations focus on delivering exceptional service that meets customers’ specific needs. That is ensuring a smooth transition and will result in new products and services offerings for both Taylored Systems’ and New Lisbon Broadband and Communications customers.

The move comes as the result of Taylored Systems Founder and President Bill Taylor’s decision to retire from telecom. An Indiana native who grew up on a farm and attended Vincennes University, Taylor has always focused on serving the needs of his community. He served on the Board of Directors of the Boys and Girls Club of Noblesville for over 20 years, the Board of Directors for the Noblesville Schools Education Foundation for over 10 years and the Noblesville Chamber Board. Taylor is a member of the Noblesville Sunrisers Kiwanis Club.

Taylor will stay on for several months to consult with the New Lisbon Holdings team and ensure Taylored Systems’ customers experience a seamless transition.

We are proud to announce that the staff will remain the same. The person that you worked with yesterday will be there tomorrow. You'll be getting the same level of great service, working with the same great people and using the same phone numbers and email addresses you’re used to. We are proud to be part of the Noblesville community, and we’re not going anywhere.

“I am very excited about the partnership and working with John and I am honored to lead the talented team of employees at Taylored Systems,” said Taylored Systems President Hart-Ramey, who has been a Noblesville resident for more than 45 years and a part of Taylored Systems for 23 years. “We will carry the values of family, integrity, excellence and commitment with us into this next chapter of Taylored Systems.”

Our team is ready to talk with you about your next project. Contact us here.

August 2021

In This Issue

  • Project Spotlight
  • Featured Blogs
  • Network and Server Security eBook
Subscribe to the Newsletter

Project Spotlight: Kokomo First Church of the Nazarene Gets a New Cloud-Based Phone Solution

Image
To say The First Church of The Nazarene had an aging phone system would be putting it lightly. Calls were inconsistent at best, their voice mail system crashed on a regular basis, and to top it off, the system’s physical infrastructure required parts that were no longer manufactured.

So naturally, the church started looking for a new solution. They needed something that would be low maintenance and reliable, but securing such a system, they found, was easier said than done. After a prolonged search, Taylored was able to step in with acloud-based phone system. Since it’s cloud-based, the provider would handle the software and hardware upgrades, making life much easier for church staff.

But removing those responsibilities was only the tip of the iceberg. Taylored also provided other features, including caller ID, a unified voicemail system, the ability to change the auto attendant greeting, and a handy mobile app that allowed staff members to move around the church and never miss a call. Taylored also assisted with improving the after-hours Pastor on-call service by adding more phones. Here’s what they had to say.

"I love the app that I can answer anywhere, everywhere. Especially with COVID. I know there were times where we were stuck at home, and it was an easy seamless transition to answer those phone calls from home,” said Abagail, a staff member at The First Church of The Nazarene said. “Taylored was super easy to work with and when I did have questions they were really quick to respond."

We’re always happy to hear success stories like this, and want to thank Abagail for her kind words. If this sounds like something you could benefit from, and you think we could help you with your next project, feel free to contact us here.

July 2021

In This Issue

  • Christmas in July
  • Featured Blogs
  • Network and Server Security eBook
Subscribe to the Newsletter

The Results Are in for the
Christmas in July Golf Fundraiser

ImageImage

Winning Team: Wayne Moyer, Kevin Parks, Jeff Johnson, Kevin Wedmore

2nd Place Team: Kenny Wilson, Chuck Townsend, Rich Marsh, Sam Hardwick

The real winners of this year's Christmas in July golf fundraiser are the families we serve.  Taylored is proud to sponsor a golf tournament that supports families with extra help during the holidays. This fundraiser helps provide a merry Christmas to the less fortunate.

The champions of this year's eighteen holes are pictured above. We had 80 golfers play in this year's tournament – many were Taylored Systems customers and vendors!
Players, spectators and guests alike contributed through attendance, sponsorship of a hole, purchase of raffle tickets, donation of door prizes, and cash donations.
We were able to raise roughly $6,000 for the fundraiser! This will help us serve more deserving families in our area with food and gifts during the holidays.

June 2021

In This Issue

  • Taylored Solutions
  • Featured Blogs
  • Network Server and Security eBook
Subscribe to the Newsletter

Taylored is working to craft the ideal solution for your business growth

Image

For the past 39 years, Taylored Systems has created customized technology solutions based on the specific needs of our clients. We’re here to offer creative solutions that make sense by listening and then crafting the ideal technology system for you.

In this span of time, we've introduced a few services that Taylored hosts that you might not be aware of. Taylored's services are not limited to but include:

  • Unified Communications: Let your remote workers or remote offices act as one through instant messaging/chat, web and audio conferencing, and contact center applications
  • Managed IT Services: Drive your business to the next level with the right combination of IT solutions such as consulting, hardware, software, and cybersecurity
  • Structured Cabling: A structured cabling infrastructure is the most critical part of your voice and data network. Structured cabling is the copper or fiber wiring in the walls. These cables connect your computer, phone, wireless access points, cameras, and copiers to your data and phone network.
  • Sound Masking: The addition of an unobtrusive background sound (similar to airflow) to your environment leads to greater productivity and increased privacy and comfort.
  • Carrier Services: Let Taylored Systems design and manage Internet, Lines, SIP, etc connections for you and your organization to remove the headache and frustration

Talk with one of our IT experts about solutions for your business. 

Contact Us Here

May 2021

In This Issue

  • Employee Spotlight
  • Featured Blogs
  • Network Server and Security eBook
Subscribe to the Newsletter

Anita Taylor, Who Sees Taylored Through the Eyes of Our Customers, Is Retiring

Image

L to R: Bill Taylor, Anita Taylor, Amy Hart-Ramey

Anita Taylor is retiring, and we're happy for her but wondering how we will ever replace her. Anita has been a customer advocate with Taylored Systems for the past five years. Wikipedia would say that the definition of customer advocacy is a “specialized form of customer service in which companies focus on what is deemed to be best for the customer.” According to everyone at Taylored, Anita is exactly that and more. She has the rare gift of understanding the customers who call in, seeing our company through their eyes.

Anita has been helping our existing customers upgrade their services and introducing them to new products that Taylored has to offer. Her oversight of their projects and persistence with following up and making sure our customers are well taken care of have been key assets to making Taylored such a success.

On the personal side, Anita is the type of coworker who is always able to make someone laugh and feel welcome. She will be greatly missed by not only her coworkers but also her customers, with whom she built strong, lasting relationships over the years.

 

April 2021

In This Issue

  • Project Success Story
  • Featured Blogs
  • Network Server and Security eBook
Subscribe to the Newsletter

Taylored Helps Southern Indiana Orthopedics stay at the top of their game

Image

 

The Taylored Systems team is proud to keep Southern Indiana Orthopedics at the forefront of communications technology. Southern Indiana Orthopedics offers dedicated specialists who preserve a legacy of service, expertise and commitment to making their patients stronger. Just as they provide the latest in specialized orthopedic care, we provide them with best-in-class IT services.

We recently helped Southern Indiana Orthopedics with their move into upgraded facilities by providing key technologies. Taylored replaced obsolete analog phone systems with centralized calling for customers and internal calling between sites over five locations. Then we added call recording to improve customer service and for training. And, of course, we included live reporting.

We also improved their carrier services by installing Taylored cloud SIP trunks to eliminate multiple carriers and reduce the ongoing monthly costs. For reliable and consistent bandwidth speeds and guaranteed uptime, we installed AT&T dedicated fiber internet. Now, Southern Indiana Orthopedics has one company to handle both internet and dial-tone issues at all locations.

Taylored improved Southern Indiana Orthopedics’ IT services by leveraging Fortinet (SD-WAN) firewalls to improve their internet reliability and security. All the while, we helped them run their practice more smoothly with personalized IT care and customized solutions.

Talk to our team about your next project. We'd love to lend our expertise to help you stay on top of your game.

 

March 2021

In This Issue

  • Customer Spotlight
  • Project Success Story
  • IT for Finance eBook
  • Featured Blogs
Subscribe to the Newsletter

Making Their Move: Exec Search Firm Marketpro Hires Taylored

Image

 

The executive search firm Marketpro called on Taylored Systems to handle their move into a new building this month. Marketpro made the decision to hire Taylored after considering the parameters of moving servers, networking equipment, firewalls and their all-important phone systems, as well as evaluating their previous IT provider. Ultimately they concluded that it was time for a new IT vendor, and we emerged as the front-runner.

One of the deciding factors was that Taylored’s services went above and beyond upgrading and moving equipment. We offered a personal touch, starting with a thorough report on the state of Marketpro’s existing IT environment.

The Taylored team then got to work moving over all of their existing equipment, including five servers, networking equipment, firewalls, and phone systems. We helped connect it all to the new suite and get up and running. Finally, we took over Marketpro's managed services to ensure that their systems would continue to run smoothly without adding unnecessary responsibilities to their internal team.

If you'd like to talk with Taylored about your IT needs, contact us here.

 
 

Customer Spotlight: Cooper Tire & Rubber

Image

 

Cooper Tire & Rubber is constructing a new one-million-square-foot facility in Whiteland, Indiana. We are proud to announce that Taylored Systems was selected as the low voltage contractor. We are partnering with Security 101 and Edwards Electric to build out 16 fiber intermediate distribution frames (IDFs) and 174 wireless access points in the warehouse, along with office cabling and IT support.

A subcontractor of Taylored, Security 101 is handling intrusion, video surveillance and access control as Cooper Tire’s security vendor. Edwards Electric is providing all the electrical and conduit requirements for the low voltage. This is a great project, and we have an incredible team working together to bring Cooper Tire a successful installation.

Let's discuss your next project, from server security to a one-million-square-foot facility. Contact Us.

February 2021

In This Issue

  • Employee Spotlight
  • Access Control & Phone Systems
  • IT for Finance eBook
  • Featured Blogs
Subscribe to the Newsletter

Employee Spotlight: Allen Wilson Gets Peak Performer Award for 2020

 

Image

 

The executive search firm Marketpro called on Taylored Systems to handle their move into a new building this month. Marketpro made the decision to hire Taylored after considering the parameters of moving servers, networking equipment, firewalls and their all-important phone systems, as well as evaluating their previous IT provider. Ultimately they concluded that it was time for a new IT vendor, and we emerged as the front-runner.

One of the deciding factors was that Taylored’s services went above and beyond upgrading and moving equipment. We offered a personal touch, starting with a thorough report on the state of Marketpro’s existing IT environment.

The Taylored team then got to work moving over all of their existing equipment, including five servers, networking equipment, firewalls, and phone systems. We helped connect it all to the new suite and get up and running. Finally, we took over Marketpro's managed services to ensure that their systems would continue to run smoothly without adding unnecessary responsibilities to their internal team.


If you'd like to talk with Taylored about your IT needs, contact us here.
 

January 2021

In This Issue

  • Employee Spotlight
  • New Product Spotlight
  • IT for Finance eBook
  • Featured Blogs
Subscribe to the Newsletter

New Product Spotlight:
IronScales, Protecting Office 365 Users from Phishing Attacks

 

Image

 

Taylored Systems is always looking for the best solutions for your business's safety and security. We have recently been implementing a best-in-class anti-spam and anti-phishing filter that can be integrated over Office 365 email accounts. Ideal for the banking, healthcare and government industries as well as just about any small business, IronScales provides businesses with a complete solution for email security.

Small to medium-sized businesses need a comprehensive, automated solution to stop tomorrow’s phishing attacks today. After all, the FBI estimates that phishing attacks cost victims $26 billion from June 2016 to July 2019.

Taylored has been implementing IronScales because of its top-of-the-line effectiveness. By taking a comprehensive, all-in-one approach, this platform puts you in the best position to fight a variety of known and unknown attacks. This list includes malware, ransomware, account takeover, credential theft, business email compromise (BEC), polymorphic viruses and zero-day attacks.

Contact us today to discuss implementing IronScales to protect your business.

 

Meet Our Star Employee: Leann Vasbinder

Employee of the Year

The Taylored Systems staff is a gaggle of great employees, so it takes an extraordinary person to stand at the top of this group. Meet Leann Vasbinder. As a team player, she is always willing to help whenever a department is short-handed. Like a fast-moving stream, Leann can be found traveling through the Taylored office, assisting with payroll, answering NOC phones, and covering for our receptionist, Mary. She also jumps in to help with billing.

Leann always finds the time to follow up with customers who have questions. She does an extraordinarily thorough job when invoicing, making sure customers are not charged for items that are covered under their maintenance agreements and advocating for the customer when they call in with questions. She even works out payment arrangements with customers who need a little extra time to pay an invoice.

But Leann’s magic touch goes beyond office work. She set an example for all of us when she made meals for employees who were home due to illness. If that's not enough, she stays on top of the cleaning crew to make sure our offices remain clean and healthy for our staff. We wouldn’t blame you if you needed to sit down and take a break after reading about all of her activities!

Please help us congratulate Leann for being our employee of the year.