Taylored Systems is an Indiana-based company with headquarters in Noblesville, Indiana. Founded in 1982, the company has steadily built a reputation for combining leading edge technology with unparalleled customer support.
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Job Summary
Role Overview
As a Business Development Manager, you will be the primary driver for our growth by acquiring new business clients to our full suite of integrated technology solutions, including Managed IT, Cybersecurity, Physical Security, and Cloud VoIP Services. Your success is defined by your ability to personally identify, qualify, and secure new revenue opportunities.
Core Responsibilities
Your primary responsibility is to fill your funnel and own the sales process from initial contact to contract. You will be expected to penetrate the local market through cold calling, strategic networking, and active lead generation. You are responsible for navigating gatekeepers to secure initial discovery meetings where you will uncover business pain and determine fit.
Sales Empowerment & Support
You will be supported by our technical engineering and project management teams for site surveys, proposal design, and technical delivery. By delegating these technical requirements to our support staff, you are empowered to maintain a committed focus on your primary objective: identifying, qualifying, and securing new revenue opportunities. Your focus is 100% on opening new doors and closing new businesses.
Duties and Responsibilities
- Create new sales opportunities through cold calling, strategic networking, and independent lead generation.
- Serve as the primary point of contact for your clients, building long-term relationships that ensure satisfaction while uncovering ongoing opportunities for expansion and cross-selling.
- Lead initial discovery meetings to uncover business pain and qualify prospects based on budget and need.
- Deliver proposals and solutions that articulate the business value of our technology services.
- Partner with engineering and project management teams to transition qualified opportunities, ensuring technical designs align with the client’s business challenges.
- Follow up with clients after the project completion has been fully completed to reinforce our commitment, ensure satisfaction, and solidify your position as their trusted advisor.
- Maintain accurate activity and opportunities in our CRM, providing visibility into your pipeline, activity and revenue forecasting.
- Diagnose client challenges to recommend precise, tailored technology solutions that address specific business pain points.
Required Skills/Abilities
- Strong ability to communicate and negotiate agreements.
- Proven ability to build rapport and establish long-term trust.
- Strong ability to work effectively within a team environment.
- Demonstrated success in managing and closing B2B technology sales.
- Highly motivated with a passion for meeting and exceeding sales targets.
- Understanding of Managed IT, cybersecurity, and communication solutions; capable of learning new technology quickly’.
- Ability to identify new business opportunities and solve client challenges.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
Education and Experience
- 2 years of relevant business-to-business Sales experience required.
- Proven ability to meet or exceed sales quotas and performance expectations.
- Highschool diploma or equivalent.
- Valid Indiana driver’s license and dependable transportation.
Benefits
- Medical, Vision, and Dental insurance
- Retirement Savings Plan (401k) with an Employer Match
- Company Provided Life and AD&D Insurance
- Company provided Short-Term & Long-Term Disability Insurance
- 10 Company Paid Holidays
- Paid time off to be used for vacations, sick days, or personal time
- Access to our onsite fitness facility equipped with cardio and strength training equipment
- Employee Engagement Activities throughout the year
- Paid training opportunities to expand on industry knowledge
- Company Cellphone and Laptop will be provided for this position
- Mileage reimbursement is available for business use of personal vehicle
Compensation
We offer a competitive base salary based on experience and an aggressive, uncapped commission structure designed to provide unlimited earnings potential for top performers.
Taylored Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran status, age, or disability. This position does require a pre-employment background check and 5-panel drug screen.
Job Summary
The Accounts Receivable Specialist is responsible for managing customer billing, collections, cash application and account reconciliations to ensure the accurate and timely recording of revenue and customer payments. This position prepares and issues invoices, monitors customer accounts for past-due balances, and works directly with business customers to resolve billing discrepancies and collection issues. The specialist also supports month-end close activities, maintains accurate financial records, and collaborates with internal departments to promote efficient cash flow and outstanding customer service. This role requires strong attention to detail, excellent communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
Duties and Responsibilities
- Prepare and issue accurate customer invoices in a timely manner.
- Record and apply incoming payments to customer accounts, including checks, ACH, and wire transfers.
- Exercise sound judgment when handling collections, billing issues, and customer account adjustments, including recommending or processing write-offs and credits after training and within established guidelines.
- Monitor accounts receivable aging reports and follow up on overdue balances.
- Communicate with customers to resolve billing inquiries, discrepancies, or disputes.
- Maintain accurate and up-to-date records of customer accounts and payment activity.
- Reconcile accounts receivable balances to ensure accuracy and completeness.
- Assist with month-end and year-end closing processes by providing various financial schedules and reconciliations.
- Collaborate with sales, customer service, operations, and finance teams to support customer account management.
- Generate reports on accounts receivable status, cash collections, and outstanding balances.
- Support audits by preparing necessary documentation and account details.
- Identify opportunities for process improvements to enhance accuracy, efficiency, and cash flow.
- Perform other accounting and administrative duties as assigned.
Required Skills/Abilities
- Solid understanding of accounts receivable processes and general accounting principles.
- High level of accuracy and attention to detail in billing and payment processing.
- Experience with ERP/accounting software is required.
- Experience with Sage Intacct, Microsoft Dynamics SL, and/or ConnectWise is preferred.
- Skilled in Microsoft Office Suite, particularly Excel (spreadsheets, formulas, reporting).
- Strong organizational and time-management skills with the ability to prioritize tasks.
- Excellent communication and customer service skills for interacting with clients and internal teams.
- Ability to learn new software systems and adapt to changing business processes.
- Analytical and problem-solving abilities to resolve discrepancies and improve processes.
- Ability to handle sensitive financial data with integrity and confidentiality.
- Strong teamwork skills with the ability to collaborate across multiple departments.
- Adaptability to work in a fast-paced environment while meeting deadlines.
Education and Experience
- High school Diploma or Equivalent required.
- Associate’s degree in Accounting or Finance is preferred.
- 3+ years of Business-to-Business (B2B) Accounts Receivable and Collections experience required.
Benefits
- Medical, Vision, and Dental insurance
- Retirement Savings Plan (401k) with an Employer Match
- Company-provided Life and AD&D Insurance
- Company-provided Short-Term & Long-Term Disability Insurance
- Paid Holidays
- Generous Paid Time Off (PTO) for vacation, sick leave, and personal time
- On-site fitness room available for employee use
- Employee Engagement events throughout the year
Taylored Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran status, age, or disability. This position does require a pre-employment background check and 5-panel drug screen.