Taylored Systems is an Indiana-based company with headquarters in Noblesville, Indiana. Founded in 1982, the company has steadily built a reputation for combining leading edge technology with unparalleled customer support.
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Job Summary
As a part-time member of the Low Voltage Team, you will be responsible for providing technical assistance and ongoing support for video surveillance and access control systems. This position will be up to 24 hours a week and will have a company vehicle on site provided to drive throughout your work shift. The company vehicle will remain on-site after shifts and will not be taken home with you. Your role will involve troubleshooting, diagnosing issues, and ensuring the continued functionality of our Turnkey Systems after installation. You will work closely with clients to guide them through system use, answer technical inquiries, and provide remote or on-site support as needed. Your contributions will be carefully documented in our internal tracking system to maintain service continuity. A strong understanding of various surveillance cameras and access control products, particularly brands like Isonas, Verkada, Hanwha, OpenPath, and Milestone, will be essential to delivering effective support and solutions.
Duties and Responsibilities
- Service of video surveillance and access control systems.
- Troubleshooting installed hardware to provide a Turnkey System.
- Following up with the clients on how products and systems work after service is completed.
- Documenting all work progress within our internal tracking system.
- Maintaining an organized and stocked company vehicle.
- Performs other duties as assigned.
Required Skills/Abilities
- Knowledge of a variety of different security products, such as surveillance cameras and access control systems. Knowledge of industry brands is a plus.
- Understanding of basic electronics, specifically AC&DC circuits, is preferred.
- Ability to lift and carry up to 75 pounds.
- Ability to operate Boom and Scissor lifts.
- Ability to troubleshoot and resolve issues as they arise.
- Ability to organize and prioritize multiple work assignments.
- Ability to work in a fast-paced environment.
- Motivation to continually learn and improve within the industry.
- Excellent oral and written communication skills.
Education and Experience
- 3+ years of Access Control and/or Video Surveillance experience
- Highschool Diploma or Equivalent required
- A valid Indiana driver’s license is required
Benefits
- Prorated Vacation Time (Based off 20 hours/week)
- A free work out space located within the office building
- Employee engagement activities to encourage team building
- A company laptop and an on-site vehicle will be provided for this position
- Paid training opportunities to expand on industry knowledge
Compensation
Compensation is based on experience and skills.
Taylored Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran status, age or disability.
Job Summary
As a Business Development Manager, you will play a pivotal role in driving the growth and success of the business. Your primary responsibility will be to identify new business opportunities, build strategic partnerships, and foster strong client relationships. This involves visiting local businesses, participating in community events, engaging in cold calling efforts, and diligently pursuing leads from our website. Adept in setting up initial meetings with potential clients will serve as the gateway to introducing our products and services. Serve as a knowledgeable resource, addressing client inquiries about our products, services, and pricing, while collaborating with different departments within Taylored Systems to craft personalized technology proposals. Conducting site surveys when needed to gather a better scope of what products are needed and where they will be installed is essential in providing the most efficient and personalized proposal. Following project completion, you’ll circle back to our clients, reinforcing our commitment to satisfaction and solidifying long-term relationships with businesses.
Duties and Responsibilities
- Create new sales opportunities through prospecting.
- Build long-term relationships with new and existing customers.
- Developing new prospects in interacting with assigned customers to increase sales and margin of the company’s products and/or services.
- Deliver sales bids, presentations, proposals and/or product demonstrations.
- Generate new client relationships by actively engaging with local businesses, participating in community events, making strategic cold calls, and diligently following up on leads generated through our website.
- Set up initial meetings with new clients to present our products and services.
- Address potential technology needs for clients.
- Answer client questions about products, services, and prices.
- Collaborate with other departments within Taylored Systems on technology proposals.
- Conduct site surveys, as necessary.
- Follow up with clients after the job has been fully completed to ensure satisfaction.
- Identifies and analyzes customer preferences to properly direct sales efforts.
- Collaborates with prospective clients to grasp their challenges; discern and recommends equipment, products, or services tailored to address those specific needs.
- Performs other duties as assigned.
Required Skills/Abilities
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- Ability to work in a team environment
- Ability to develop and deliver presentations
- Results-driven with a passion for meeting and exceeding targets
- Knowledge of various technology products and services
- Ability to close business to business technology sales
- Ability to identify opportunities and strong problem-solving skills
- Excellent time management skills with a proven ability to meet deadlines
- Proficient with Microsoft Office Suite or related software
Education and Experience
- Highschool diploma or equivalent
- At least 5 years’ technology or related experience required
- A comparable record of sales leadership experience required
- At least 2 years of business-to-business sales experience required
- Valid driver’s license and dependable transportation
Benefits
- Medical, Vision, and Dental insurance
- Retirement Savings Plan (401k) with an Employer Match
- Company Provided Life and AD&D Insurance
- Company provided Short-Term & Long-Term Disability Insurance
- 10 Company Paid Holidays
- Paid time off to be used for vacations, sick days, or personal time.
- A free work out space located within the office building.
- Employee engagement activities to encourage team building.
- Company cellphone and laptop will be provided for this position.
- Mileage reimbursement for miles traveled for business purposes.
Compensation
Base pay is based on experience and partnered with a commission plan.
Taylored Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran status, age, or disability.