Services – Your single source connection
Taylored Systems is not just a provider of quality communication products, but a complete resource for integrated solutions. From design and installation through service and ongoing education, we can partner with you in a variety of ways to maximize the success of your system and the productivity of your business. No matter what the size of your company or the shape of your needs, you can trust our experts to provide the solution that's right for you.
ESTIMATING & ANALYSIS
The goal of any business communication system is to increase productivity and bottom line profitability. We understand those requirements and we're committed to carefully analyzing your needs and recommending solutions that fit your objectives and your budget. We'll provide customized equipment and service and an accurate time schedule for system implementation and training.
INSTALLATION & TRAINING
The communication professionals at Taylored Systems know the importance of an efficient implementation process that minimizes any disruptions to your business operations. After completing the design of your system, our experts will quickly order any necessary equipment and coordinate all arrangements with appropriate vendors and service providers. And once your system is up and running, we'll make sure your employees are thoroughly trained for optimal productivity.
Our technical support team is second to none. Our industry leading technicians undergo regular training from a select group of manufacturers and each of these professionals is certified in the latest products and technologies. With 24/7 dispatch customer service, we're prepared to respond to any communication need you have in order to keep your system running seamlessly.
MAINTENANCE & SUPPORT
To protect you against unexpected costs and ensure peak performance over the life of your system, we offer a maintenance program that covers a number of key areas. Included are such free services as "no trouble found" issues, remote maintenance on capable systems, consulting on local lines and long distance, yearly equipment inspection, comprehensive user guides and retraining on changes, preventive maintenance, software upgrades, and guaranteed 2-hour emergency/24-hour non-emergency response times. Our unique, five-year warranty covers our entire line of Toshiba, ESI and Adtran products and includes parts coverage on all major components necessary to maintain your system at the highest level.
TAYLORED COMPLETE PLUS
Provides a new standard for updating technology, ongoing training, convenient consultation, and best use of your current technology with a five-year fixed monthly cost for all services. Your monthly cost covers all service work, programming changes, moving of telephones or even moving to a new location.