PURE CENTREX 1985 TO HOSTED IP 2010

While talking with Bill Taylor the other day, he reminisced about how in 1985 they had a customer who used an AT&T Dimension PBX phone system at their main location and expensive OPX circuits from Indiana Bell for their remote locations. Taylored Systems replaced this with a Pure Centrex Solution with lines run from Indiana Bell to each location with direct dial numbers, three/four digit dialing between locations, and one central live switchboard operator. This saved the customer quite a sum of money on a monthly basis, and removed the need to maintain the PBX phone system and only maintain the telephone instruments. Of course at that time the lines didn’t have voicemail, it was not very flexible to make any changes to your service. You had to have the providing carrier make any changes (which took several days) and if you didn’t like the changes it took several more days to correct them.

The Hosted IP Solutions of today are similar to the old Pure Centrex although today’s solutions are extremely flexible, more convenient, and have a variety of capabilities. You can add data to your plan and you have the availability to make instant changes from your browser, or web-enabled cell phone instead of waiting several days. Also you can have your phone set to follow you wherever you go with a “follow me” call forward to your cell phone.

Technology does not change; rather it advances and molds itself into newer and more useful creations.

Compared to the age of television when you only had three channels, technology has morphed into a five hundred channel mega creation. The same goes for telephony solutions from the simple Pure Centrex Solution to the more advanced Hosted IP of today. Who knows what the future will bring us?

Mary Couch’s Conversation with Bill Taylor