To protect you against unexpected costs and ensure peak performance over the life of your system, we offer a maintenance program that covers a number of key areas. Included are such free services as “no trouble found” issues, remote maintenance on capable systems, consulting on local lines and long distance, yearly equipment inspection, comprehensive user guides and retraining on changes, preventative maintenance, software upgrades, and guaranteed 2-hour emergency / 24-hour non-emergency response times. And because Taylored Systems implements extremely reliable communication systems that rarely incur breakdowns, we can offer a warranty program that is unequalled in the industry. Our unique, five-year warranty covers our entire line of Toshiba, ESI and Adtran products and includes parts coverage on all major components necessary to maintain your system at the highest level.